Showing 1 - 10 of 10 Items
The Future of Social Movement Organizations: The Waning Dominance of SMOs Online
Date: 2013-04-12
Creator: Jennifer Earl
Access: Open access
- For scholars interested in the role of information communication technologies (ICTs) in protest and social movements, the importance of organizations doesn’t appear to be as axiomatic. Work over the past decade researching “Internet activism” has raised fundamental questions about SMOs and their continuing importance to protest: Do organizations play the same role in online protest as they have played in offline protest? Are SMOs as necessary for online movements and protest organizing? What role or functions do SMOs play in online protest? In this article, I address these questions by first surveying social movement research on pre-Internet protest to establish how traditional social movement scholarship understands the role and impact of SMOs. I then compare these expectations to existing work on online protest. In the end, I argue that there are a variety of factors that contribute to the declining necessity of SMOs. Nonetheless, I point to some advantages that SMOs still seem to offer over other forms of organizing. Finally, I discuss the differences between a movement ecology devoid of SMOs versus one that has some level of SMO presence as well as reasons why SMOs might persist, separate and apart from the advantages the organizational form imparts.
Framing ICT Usage in the Real Estate Industry
Date: 2013-04-12
Creator: Steven Jones
Access: Open access
- The real estate industry, like many, is one based on a competitive consumer culture in which professionals vie for the business and, ultimately, the loyalty of customers. In this case, those customers are purchasing what, for most, is a significant investment, requiring them to navigate various legal and regulatory processes that might be impossible without the assistance of a knowledgeable, seasoned agent. It is the presence of agency that renders real estate unique from retail and other industries where goods and services trade hands. Furthermore, the rise of various information and communication technologies (ICT) over the course of the past 25 years may have led to new challenges for real estate agents and allied professionals. Some scholars surmise that the increased prevalence of ICTs in various industries can become disruptive to those industries, causing individuals and organizations working within them to either adapt accordingly or become obsolete (Bower and Christensen 1995; Markus, et al. 2006).
The organization (re)invented by its blogs
Date: 2013-04-12
Creator: Alex Primo
Access: Open access
- This article discusses how interactions in organizational blogs participate in the emergence of the organization itself. Based on the principles of The Montreal School of organizational communication, the paper reflects on how the recursive relationship between texts and conversations in blogs, according to their affordances, mobilizes the organization and contributes to its continuing creation. In order to conduct this argument, the concept of social media, uses of organizational blogs and the main contributions of The Montreal School are analyzed. Finally, this article demonstrates how blogs contribute to the definition of the organization. Beyond their promotional potential, the blog’ role as co-creator of the organization is highlighted.
The Role of Social Media for Knowledge Sharing and Collaboration in Distributed Teams
Date: 2013-04-12
Creator: Nicole Ellison, Matthew Weber
Access: Open access
- Social media are providing a medium through which individuals are reshaping how they do many things – finding romantic partners, providing social support, grieving for loved ones, even buying mundane items like toothpaste. They are also reshaping organizations – the way they function, the relationships they contain, and the ways organizations interact with external stakeholders. In this paper, we consider the changes that social media have introduced to organizational knowledge-sharing practices. We believe the social and technical affordances of social media create new challenges for organizations and necessitate research examining the ways in which: (1) technological affordances impact knowledge sharing within and between teams, (2) interpersonal and relationship development processes shape knowledge sharing among distributed team members and their individual social networks, and (3) organizational social networks influence knowledge sharing among distributed team members.
Virtual Communities Don’t Exist: Avoiding Digital Dualism in Studying Collaboration
Date: 2013-04-12
Creator: PJ Rey, Nathan Jurgenson
Access: Open access
- Effective collaboration in communities requires information sharing. Though digital media may have certain affordances that encourage us to communicate differently than in the past, the communities these media facilitate are no less real than communities bound together by voice or text. In this paper, we argue that idea of “virtual communities” is misleading. Communities and collaboration occur not in some virtual world or a new, cyber, space, but instead they are part of one reality influenced simultaneously by materiality and the various flows of information—digital included. In light of this argument, we implore researchers to take serious the influence of digitality, and, specific to this conference, those looking primarily at digitality to take seriously the materiality, bodies, history, and politics not separate from but deeply interpenetrating the digital. The changes in community organization brought about by digital media should not be thought of or called “virtual” (e.g., “virtual teams” as opposed to real ones), but instead part of one augmented community. Presented at the Collaborative Organizations & Social Media Conference at Bowdoin College on April 12, 2013.
Measuring Creative Performance of Teams Through Dynamic Semantic Social Network Analysis
Date: 2013-04-12
Creator: Peter Gloor
Access: Open access
- In this project we compare communication structure and content exchanged by members of creative, interdisciplinary teams of medical researchers, physicians, patients and caretakers with their creative output. We find that longitudinal social networking patterns and word usage predict creative performance. We collected the e-mail archives of 60 members of a community of researchers working on 12 projects improving various aspects of the daily lives of patients of Crohn’s disease. Our results indicate that more creative projects show a decrease in group density, while more actors are involved, and more emails are exchanged, suggesting that a more successful project attracts more attention from many different people. We also found that members of more creative projects use more emotional language, which gets more focused over time.
The “New” Prosumer: Collaboration on the Digital and Material “New Means of Prosumption”
Date: 2013-04-13
Creator: George Ritzer
Access: Open access
- Many of “cyber-utopians” have lauded the Internet, especially social networking sites, for a variety of reasons, including making possible a dramatic and revolutionary increase in social collaboration (Benkler, 2007; Tapscott and Williams, 2006). The goal of this essay is to examine- and, at least in part, debunk- this claim from a new and unique sociological perspective- the relationship between collaboration and the “new means of prosumption”. Such an examination is suggested by the fact that collaboration is, by definition, a form of prosumption. That is, it involves one or more parties “producing” and other(s) “consuming” something of mutual interest and importance. However, the collaborative process, like prosumption more generally, is not as separable as all that. In fact, collaboration is a dialectical process in which those involved are continually changing their positions on the prosumption continuum (see below), sometimes they are more
Social Media as Technologies of Accountability: Explaining Resistance to Implementation Within Organizations
Date: 2013-04-12
Creator: Jeffrey Treem
Access: Open access
Microblogging Practices of Virtual Organizations: Commonalities and Contrasts
Date: 2013-04-12
Creator: Jing Wang
Access: Open access
- Microblogging is becoming increasingly pervasive in computer-supported collaboration, attracting various types of users. Organizations, as one type, are willing to leverage this social media service for their operation, but lack guidance of how to effectively manage their organizational microblogs. However, research on microblogging practices at organizational level, especially in virtual organizations, is very limited. To enhance the understanding of how virtual organizations use microblogs in similar and different ways, we investigate microblogging practices of two virtual organizations by examining the content characteristics of their Twitter posts. We identify eleven categories of microblog themes of three dimensions, consisting of both common and different categories between the two organizations. We further enumerate their potential impacts on organizational context, discuss differences between the two organizations, and compare these organizational practices with personal ones.